Reservations
BOOKING A ROOM / POLICIES
The reservation will be confirmed once 50% of the total value is paid. If the reservation is done through credit card, than confirmation is only done if 100% is paid in full. A receipt of the deposit must be sent via email within a timeframe of one business day. Otherwise, the reservation will be cancelled automatically.
Additional expenses accrued after check in will be paid at check out.
Money, Debit and Credit Card.
During the off season period (March 1 through December 15) we are happy to refund the reservation if requested within 72 hours before your scheduled arrival date. During the high season (December 16 through February 28), we ask that you contact us for a refund 15 days prior to your arrival. For New Years and Carnaval packages if requested 30 days prior to the arrival date, 20% of the original deposit will be refunded. Required * |